Privacy Notice

Unless we inform you otherwise in a specific case, Altamira Medica AG is the controller of the data processing described in this Privacy Notice.

For personal data covered by the GDPR, the EU representative of Altamira Medica AG is Altamira Medica Ltd., The Black Church, St. Mary’s Place, Dublin D07 P4AX, Ireland.

We primarily process personal data that we obtain from customers, business partners, healthcare professionals, service providers and other individuals in the context of our business relationships, or that we collect from users when operating this website.

Most personal data processed through this website is provided directly by you, for example when you contact us by email, submit a request, subscribe to communications or otherwise provide information through functions made available on the website. We may collect personal data such as name, company, role or title, postal address, email address, telephone number, request details, communication content and related metadata. Personal data collected in connection with your use of this website may also include technical and usage data, such as IP address, device information and settings, browser type, cookies, date and time of your visit, pages visited, referring website and similar information.

We may process personal data for the following purposes:

• to operate, maintain, protect and improve this website and our IT systems;
• to respond to your requests, questions or inquiries, including business, product, medical, quality, regulatory or media inquiries;
• to manage business relationships with customers, distributors, suppliers, service providers, healthcare professionals and other business partners;
• to send electronic communications, such as newsletters or other updates, where you have requested or consented to them or where otherwise permitted by applicable law;
• to process and follow up on product complaints, quality reports, medical inquiries, vigilance or safety-related reports, including information required to comply with medical device and other legal obligations;
• to analyse website usage and improve the functionality, performance, security and user experience of the website;
• to comply with legal, regulatory and contractual obligations, and to establish, exercise or defend legal claims.

Where we ask for your consent for specific processing activities, you may withdraw your consent at any time with effect for the future. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Where the GDPR applies, we rely on one or more of the following legal bases, depending on the processing activity: performance of a contract or steps prior to entering into a contract; compliance with legal obligations; our legitimate interests, including operating and securing this website, responding to inquiries and managing business relationships; and consent where required or appropriate.

We use cookies and similar technologies on this website. Cookies are small text files that are stored on your device by your browser when you visit a website. They may be set by us or by third parties. Cookies and similar technologies help make the website usable, improve functionality and performance, analyse usage and, where applicable, support marketing activities.

• Strictly necessary cookies are required for the website to function. Blocking them may prevent the website from working properly.
• Functional cookies enable enhanced functionality and personalisation. If rejected, some services may not function properly.
• Performance cookies help us understand how the website is used and improve performance and functionality.
• Targeting or marketing cookies may be used to display or measure content and advertising based on relevant interests, if such tools are implemented on the website.

Where required by applicable law, we ask for your consent before using non-essential cookies or similar technologies. We may use analytics services such as Google Analytics or similar services. Depending on the configuration, such services may use cookies or similar technologies and may process information such as pages visited, time spent on the website, browser and device information and approximate location information.

This website may contain links to third-party websites or services. If you follow such links, the processing of your personal data by those third parties is governed by their own privacy notices and terms. Altamira Medica is not responsible for the privacy practices, content or availability of third-party websites or services.

In line with the purposes described in this Privacy Notice, we may share personal data with affiliates of Altamira Medica and with third parties, including IT and hosting providers, analytics providers, communication service providers, professional advisers, contractors, business partners, distributors, competent authorities, courts and other public bodies where required or permitted by law. Recipients may be located in Switzerland, other countries in Europe, the United States and other countries worldwide. If we transfer personal data to a country without an adequate level of data protection, we take appropriate safeguards, for example by using standard contractual clauses or other mechanisms recognised by applicable law, unless an exception applies.

We process and store personal data for as long as necessary for the purposes for which it was collected, including to perform contractual obligations, comply with legal or regulatory obligations, maintain appropriate business records and establish, exercise or defend legal claims. Retention periods may differ depending on the type of data and processing purpose. Personal data related to vigilance, safety reporting, medical inquiries, quality reports or product complaints may be retained for the periods required under applicable medical device, product safety, regulatory or documentation obligations. Once personal data is no longer required for the relevant purposes and no legal retention obligation applies, it will be deleted or anonymised.

In accordance with and as far as provided by applicable law, you may have the right to access your personal data, request rectification, request erasure, request restriction of processing, object to processing and request data portability. Where processing is based on consent, you may withdraw consent at any time with effect for the future. These rights are not absolute and may be subject to legal conditions, limitations or exceptions.

If you wish to exercise your rights, please contact us using the contact details set out above. We may request information necessary to verify your identity and process your request. You also have the right to enforce your rights in court or to lodge a complaint with the competent data protection authority. In Switzerland, the competent authority is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch).

We take appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. These measures may include internal policies, employee training, access controls, IT and network security measures, and contractual safeguards with service providers.

We may update this Privacy Notice at any time. The current version published on this website shall apply.